Free advice – stay away from Kayako

Kayako Alert

The first thing I have learned over time is to always keep away from bad companies. That’s providers that treat you unfair or badly or is just simple bad at their business. Kayako Warning.

Sometimes this is not possible just as with bank or post since there is no better option. However if it is – run. Never make use of them again.

One company I’ve left and newer will use again i Kayako. Kayako supply Kayako help-desk.

Issue is that I had purchase lifetime free upgrade.

I am going to shorten the story of hours of mails and contacts to this fact: that it was all lie. Kayako found an approach out of keeping their promise. I see it as a Kayako fraud, nothing less.

I did not acquire the free upgrade.

This surely reveal that a company starting with ethics as well as a great service get destroyed simply by making money. Customers are not worth anything anymore.

Greed replace ethics.

To help everybody else not dive into trouble with Kayako I give this free advice derived from 4 decades being a international business man:

Do never make any type of business with Kayako. Save your selves the trouble of purchase expensive, invest a large amount of staff time and company money with the threat of need to leave Kayako anyway once you get so badly treatment that you really must.